Privacy Policy

Privacy Policy

Phonic Tots complies with the UAE Personal Data Protection Law (Federal Decree Law No.45 of 2021), and as such, personal data will only be retained for as long as necessary to fulfil the purpose for which it was collected. We respect and value your privacy.

We collect:

• Name and contact details of the attending adult.
• Child’s name and date of birth.
• Allergy and medical information.
• Acknowledgement of responsibility for the child's safety.
• Permission (or refusal) to use photos/videos for promotional purposes.
• Booking confirmation and attendance data.
• Cookie data via Google Analytics (page views, clicks).

We use your data to:

• Contact you about your booking or emergencies.
• Record any incidents where medical treatment is required for the legal protection of both parties.
• Inform you of class changes or cancellations.
• Assess class suitability and meet individual child needs.
• Manage class registers.
• Promote classes (with consented photos/videos).
• Communicate updates, promotions, or respond to inquiries.

We do NOT:

• Store or access your payment details.
• Share personal data with third parties unless legally required.

You can withdraw your consent at any time by contacting us at info@phonictots.ae.
Our website includes a cookie banner where you can manage data preferences.

Data Deletion

If you would like to request deletion of your personal data held by Phonic Tots, please contact us directly:

Email: hello@phonictots.ae
WhatsApp: +971 58 549 0047

We will process your request within 30 days and confirm deletion of your data from our systems. This includes any personal information collected via our WhatsApp communications, booking system, and website.